We understand the faff.

Has any of this happened to you?

Parcels left in plain sight

Anyone can see it. Anyone can take it.

“Sorry we missed you.”

When you were actually home.

Left somewhere else

Even though you gave instructions.

“Delivered”

But nowhere to be found.

Someone else’s parcel arrives

Instead of yours.

Trying to explain it all again

To another customer service agent.

No more delivery faff.

We built Magic Letterbox™ to remove it.

Take back control.Your delivery. Your rules.

Magic Letterbox™ gives you complete control over every delivery, every safe place and every verified arrival — even when you’re not home.

Control

  • Take control of your doorstep deliveries
  • Set safe places and access instructions
  • Multiple locations and people supported
  • Carrier agnostic and holistic solution

Confidence

  • Designed for first-time delivery success
  • Delivery to your home or chosen safe place
  • Designed to enable verified delivery and transfer of responsibility, even when no one is home
  • Designed to support age-verification workflows where required
  • A digital record of supported delivery activity, including photo evidence where captured

Convenience

  • Complete control over safe place delivery every time
  • Designed to work across carrier networks
  • One app. Everything in one place.
  • Special assistance for those with impacting conditions

How it works

  1. Set up once

    Install. Scan. You’re done.

    Magic Letterbox marker installed on a wall

    Install your Magic Letterbox™ marker and scan to register. We create your unique GPID™ linked to your property.

    Registered. Located.
  2. Tell us your preferences

    Safe places. Access. In seconds.

    Phone app showing safe place preferences

    Set your safe places and delivery preferences. You’re in control. We’ll guide every delivery.

    Preferences saved.
  3. We guide deliveries

    Carriers follow your instructions.

    Parcel delivered inside a Magic Safe Place parcel box

    When carriers use Magic Letterbox, your GPID™ gives them a clear reference point for your delivery preferences.

    On the way.
  4. Delivered. Verified.

    At the right place.

    Phone app showing Delivery verified

    Your parcel is delivered to your chosen safe place and verified using our unique GPID™ system.

    Delivery confirmed.
  5. Everything in one place

    History, proof and peace of mind.

    Phone app listing all deliveries

    See every delivery, photo proof (when available), location and time. All your deliveries. All in one place.

    All in one place.

No more…

Missed deliveries
Porch theft
Customer service calls
Guesswork and confusion
Doorstep anxiety
Relaxed customer checking their phone on the sofa, next to the message: Deliveries should work around you. Not the other way round.

Powered by GPID™

The Global Property ID connects your property to a precise location on the Magic network.

One small marker.
A world of difference.

Illustrated neighbourhood map with an orange pin marking one property

Help build the future of verified interactions.

Join our pilot programme and help shape a world where every place is recognised, every interaction is verified, and every purpose is fulfilled.

Claim your GPID