Verified Workflow™.A simple, consistent workflowfor every driver and every delivery.

Great deliveries shouldn’t depend on great drivers. Magic Letterbox removes uncertainty from the final metres by giving every driver the same simple, verified workflow to follow—regardless of experience, location or carrier.

Become a partnerWatch how it works
Three carrier drivers comparing phones by their vans

Simple

Easy to learn. Easy to follow.

Verified

Every step. Every time.

Protected

Drivers and businesses.

Efficient

Less time. More deliveries.

Every driver deserves the same workflow. Every customer deserves the same outcome.

VERIFIED WORKFLOW™

SCAN.

Verify Property

Confirm the right address.

VERIFY.

Verify Safe Place

Confirm the correct delivery location.

GO.

Complete Delivery

Clear record of completion. Move to the next stop.

The Verified Workflow™ — 5 simple steps

  1. Route Ready

    Your optimised route and delivery preferences are ready.

    Phone app showing the day’s optimised route list
    Route loaded

  2. Verify Property

    Scan the Magic Marker to verify the correct property.

    Driver’s phone scanning a Magic marker
    Property verified

  3. Follow Instructions

    View safe place, access codes and special instructions.

    Phone app showing delivery instructions
    Instructions loaded

  4. Verify Safe Place

    Scan the secondary GPID™ at the safe place to confirm the location.

    Parcel placed in a bin store safe place beside its Magic Safe Place marker
    Location verified

  5. Scan and Go

    Complete delivery. Create a clear record of completion. Move to the next stop.

    Phone app showing Delivery verified
    Delivery complete

The industry challenge

68%

of parcel recipients experienced at least one delivery issue in the last 6 months.

(Source: Ofcom 2025)

78%

want improvements to parcel delivery services.

(Source: Ofcom 2025)

Top 3

  • improvements requested:
  • Better tracking
  • More time to answer the door
  • Instructions followed

(Source: Ofcom 2025)

47%

are satisfied when contacting delivery companies.

(Source: Ofcom 2025)

Higher impact

Disabled consumers and those with limiting conditions experience more delivery issues.

(Source: Ofcom 2025)

These challenges lead to repeat deliveries, higher costs and lower customer satisfaction.

Verified Workflow™ is designed to solve them.

Industry statistics sourced from Ofcom’s 2025 Residential Parcel Delivery Report.

Ready to build a Verified Workflow™?

Whether you’re looking to improve first-time delivery, standardise driver workflows or explore the next generation of verified delivery, we’d love to talk.

Become a partner

Let’s build the future of verified delivery, together.